The Client Journey

At Richmond Interiors we have established an exceptional reputation for creating amazing kitchens and wonderful bedrooms that reflect the individual and personal requirements of our clients. Combining a superior personal design service, quality British manufactured cabinetry and with luxury appliances from some of the best known brands on the market, our focus is providing the highest quality at every stage of our clients’ journey with a passion for excellence and customer care.

Discover what your journey will entail.

Your Journey Starts Here.


Stepping into our beautiful showroom is the beginning of your journey. Take the opportunity to meet the team, tell us about your upcoming project over a coffee.

Let us walk you through our stunning displays. A journey that will lead you to your dream kitchen or bedroom. In our showroom you will see the design concepts and craftsmanship.

You can explore the quality of construction, touch the materials, enjoy the hospitality and expertise for which we are renowned for.

Home Visit Consultation

In order for us to understand your personal needs and individual preferences, the next step requires us to sit down with you and take time to explore every aspect of your project.

We all live different lifestyles which is why a thorough design brief is a critical part of our process, we take the time to fully understand the lifestyle of our clients, it helps us to gain a clear understanding of your requirements to ensure that each project is tailored to suit your individuality.

The design brief ensures that important design issues, timescales and budgets are all considered and understood at this stage. This takes place in your home at a time that is convenient for you, the designer who undertakes the consultation will take the dimensions of the room, ask several questions and then return to the showroom to design your dreamkitchen or bedroom.


Following the home visit, you will be invited back to the showroom to be walked through the design as few people can visualise a finished project with
only their imagination.

At Richmond Interiors we dedicate ourselves to producing high-resolution 3D images. We can showcase specific details to explain a particular concept for your project.


Every detail will have been discussed so you can have total peace of mind and can leave things entirely in our control.

Our installations director is in regular contact with both the designer and our tradesmen to ensure that your project is running on schedule.

You will know what is happening and when it is happening.  You can rest assured that we will treat your home with the respect and care it deserves.


Having quality goods count for nothing if they are not installed by professional trades people. Our skilled, professional tradesman are all fully certified and have installed hundreds, if not thousands of kitchens and bedrooms. We understand the importance of having an installation service that is second-to-none which gives you complete peace of mind. The installation process typically takes two to three weeks from start to finish.

We understand just what you expect; attention to detail, hard work and cleanliness. We will tailor our installation around your needs to ensure the dream comes to life. Your designer will be on hand throughout the installation to oversee the project and to liaise with the installations director and all tradesmen involved on site, and will personally visit site upon completion of the project to conduct a thorough quality check and ensure that you are fully satisfied with your new kitchen or bedroom.

Completion and Satisfaction

Once your project is completed, we know you will enjoy many years of pleasure from our work.

We hope that your experience will give you the confidence to recommend Richmond Interiors to others and return to us for any future projects.


Our Mission is the pursuit of excellence.

Once a Richmond Interiors client, always a Richmond Interiors client.  Following completion of your project if there is anything – and we mean anything – that you feel needs attention, just get in touch.

Nothing is too much trouble for us.